Confidentiality and Terms and Conditions of LM
- Our Goal
At LM, we prioritize the protection of your privacy and personal data. We are committed to safeguarding your information in accordance with applicable laws, taking all necessary measures to prevent any risks associated with its processing.
The purpose of this policy is to inform you about how we collect, use, and share personal information related to our customers, partners, suppliers, and employees in the course of our business activities in the electrical solutions, rotating machinery, and related services sectors.
- Definition of Personal Information
“Personal information” refers to any data that identifies an individual, including their name, address, email address, telephone number, or any other information related to a person, collected during the course of our activities.
- Collection of Consent
The collection of your personal information requires your explicit or implicit consent. This consent is obtained when you submit your information via online forms, service requests, or during our business relationship.
We may request additional consent if we wish to use your data for purposes beyond those originally outlined.
- Information Collected
We collect information necessary to manage your requests and to fulfill our legal and contractual obligations in the field of electrical services and motors. The information we collect may include, but is not limited to:
- Personal contact information: Name, address, email, telephone number
- Professional information: History of interactions with our services, status of your electrical equipment, etc.
- Financial data: Information related to payments or current contracts
- Technical information: Details about the electrical equipment, motors, or systems you own or use for repair or maintenance services
- Security data: Identification numbers or sensitive information related to the security of your facilities
- Use of Personal Information
The data we collect is used for the following purposes:
- Administration of your requests and related services
- Provision of services tailored to your needs, including maintenance, repair, or updates to your equipment
- Continuous improvement of our services and website by analyzing interactions with our services
- Compliance with legal and regulatory requirements, particularly in the context of maintenance and repair of electrical equipment
- Providing 24/7 support and maintenance for electrical equipment and motors
- Protection of Personal Information
We implement robust security measures to protect your personal information from loss, unauthorized access, alteration, or disclosure. However, it is important to note that data transmission over the Internet cannot be completely secure, and the information you transmit to us is at your own risk.
- Sharing Personal Information
We only share your personal data with third parties in the following situations:
- Suppliers and partners: We may share your information with trusted partners to provide services related to the maintenance, repair, or improvement of your electrical and motor equipment.
- Legal obligations: If required by law or to respond to requests from competent authorities, we may be required to share your personal information.
We do not sell or rent your personal information to third parties.
- Cookies and Similar Technologies
We use cookies and other similar technologies to improve your experience on our website, collect information about website usage, and personalize our offerings.
- Retention of Personal Information
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. The data is stored in secure systems and may be stored in international jurisdictions, depending on the service providers used by LM.
- Your Rights and Control
You have the right to access, modify, or delete your personal information. If you wish to exercise this right, please contact us using the information provided at the end of this policy.
- Changes to the Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.
- Contact
If you have any questions about this policy or wish to exercise your rights, please contact our Privacy Officer:
Alexandre Fortin
President & Chief Executive Officer
afortin@LM1947.com